FAQ

Frequently Asked Questions

We process orders in 24–48 hours. Once dispatched, standard shipping usually takes 3–7 business days, depending on your location.

You have 48 hours from delivery to request a return. To qualify, you'll need a clear unboxing video showing the item and its condition from the start.

Our products are formulated with a durable, high-quality finish. To keep them performing their best, store them in a cool, dry place and follow the usage instructions on the packaging.

We use hypoallergenic, dermatologist-tested formulations. Most customers find our products gentle and effective, but we recommend a patch test first if you have very reactive skin.

Yes β€” during checkout you can add gift packaging and a personalized note. We'll package it ready to delight the recipient.

We're exploring personalization options! Sign up for our newsletter to be the first to know when custom products drop.

Keep products in a dry, cool place β€” ideally away from direct sunlight. This ensures maximum shelf life and effectiveness.

Every product is crafted with intention β€” clean ingredients, salon-quality results, and formulations designed specifically for Indian hair types and conditions.